Privacy Policy

Construction Cert Privacy Policy

The European Union General Data Protection Regulation (EU GDPR) replaces the UK Data Protection Act 1998 and EU Directive 95/46/EC. GDPR aims to prevent security breaches and loss of Personally Identifiable Information (PII) by organisations that hold or process such data by providing a coherent and thorough personal data privacy law across EU member states.

Construction Cert takes every effort to comply with GDPR regulations and our privacy policy has been compiled to to give you a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website whilst maintaining and informing you of your rights.

What is Personal Identifiable Information? (PII)

Personal Identifiable Information is the personal data or information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Examples include an individual’s name, age, address, date of birth, their gender and contact details. PII may also contain Special category data or sensitive information such as an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or sexual orientation.

For us to deliver our goods and services we require the following information:

• Name

• Address

• Date of Birth

• Telephone number

• E-mail address

• IP Address (your unique online electronic identifier)

• Unique identifier numbers allocated by the Construction Industry Training Board (CITB).

Your Rights and how to Exercise them

With regards to your Personal identifiable information (PII) you have the following legal rights:

• The right to be informed how your PII in processed. (where it is stored and for what purpose)

• The right to access your PII.

• The right to object too or restrict the processing of your PII.

• The right to delete your PII.

• The right to receive an electronic copy of your PII.

• The right to rectify or amend your PII if detailed stored are incorrect.

You can exercise your rights at any time and to do so the regulations require you to submit a subject access request (SAR) to our data protection representative (DPR) at info@constructioncert.co.uk. There is no charge or fee to process these requests unless they are considered to be repetitive, wholly unfounded and/or excessive. At which point we would be entitled to charge a reasonable administrative fee.

In the unlikely event we are unable to fully meet any of your requests due to extenuating circumstances, we will establish timely and consistent open lines of communication as stipulated within the regulations.

Payment details

Construction Cert do not take payments directly. Once you have confirmed your purchase you will be directed to our secure payment merchant. Construction Cert do no store or have access to your payment details. Our payment merchant privacy policy can be accessed on their website.

Processing your Personal Identifiable Information

In order to deliver the services you have asked for, it is in our legitimate interest to collect the PII we have requested (as listed earlier). We share this information with NCS Pearson Inc or HSS Training in order to fulfil the terms of our contract with you.

You can access NCS Pearson Inc privacy policy here: https://home.pearsonvue.com/Legal/Privacy-and-cookies-policy.aspx#information-policy-relating-to-test-center-applications

You can access HSS Trainings privacy policy here: https://www.hss.com/hire/privacy-policy

With the exception above, we do not share any of your PII with any other individual or organisation or personally use it for any marketing or profiling.

Retention of your PII: Once we have concluded the terms of our contract to you, we have no legal basis to retain your PII. However we have identified administrative reasons to retain your information (administrative retention) and will maintain your records for 6 months in case of future business needs or to enable us to answer queries about services we have previously delivered to you. After this period your information is automatically deleted from our database and any e-mail correspondence is manually deleted from our records.

Storage of your PII: Your PII is stored on our website database which is located on an encrypted server. Our servers hold your data in accordance with our written controller-proccessor agreement. This agreement stipulates that they are to hold your data, ensure that it is backed-up and that they do not access or share it. Acting as the processor, they are not to step outside of their remit, as agreed in our contract.

Security of your PII:

Construction Cert make every effort to ensure your PII is secured. Our team regularly conduct security checks to identify any vulnerabilities we may have to ensure you information is as safe as possible. Our server is encrypted, and any information submitted through our site is encrypted via Secure Socket Layer (SSL) technology. This can be verified by the padlock symbol next to our URL. All payment transactions are processed through s secure gateway provider and as such are not stored or processed on our servers.

When do we collect information?

We collect information from you when you place an order, fill out a form or enter information on our site.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

Other than the data we share with NCS Pearson Inc and HSS Training to fulfill the service, we do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We will notify the users via in-site notification

• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

constructioncert.co.uk

Lynn Lane
Staffordshire
WS14 0ED

info@constructioncert.co.uk

Last Edited on 10/01/2018